Manage your guest waitlist, reservation, check-in, digital menu, promotion and more.
The best form of customer service is self-service.
Reservations, Waitlist and Customer Journey
Streamline Guest Experience: Waitlist, Check-in, and Menu Access from Their Device
Simplify & Digitize
Waitlist/Check-in/Reservation
- QR Code Integration
- Guests can join the waitlist anytime and anywhere using a single QR code or URL
- Integrate with your website for a seamless online reservation experience.
- Seamlessly display the digital menu upon successful check-in, allowing guests to conveniently explore your offerings.
- Easy SMS and email integration and notification
- Except cooking and serving, Koncierz Waitlist supports the complete customer Journey
Digitize your HR processes.
- Say goodbye to paper job application forms and track them digitally.
- Streamline employee onboarding.
- Simplify the process of signing employee handbooks.
Other & Many more:
- Digitize coupons for easy redemption.
- Manage and track gift certificates digitally.
With Koncierz, you can elevate your restaurant’s guest and employee experience while also digitizing and streamlining other important processes. Say goodbye to manual paperwork and embrace the convenience of our digital solutions.
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Experience the power
Guest Experience
- Anytime, Anywhere Waitlist
- A Contactless and Mobile-Friendly Application
- Compatible with any device, making it truly device-agnostic
- Dynamic QR Code & URL
- Email and SMS Notifications
Employee Experience
- Know your guest in advance
- Seamless check-in
- Manage Crowds
Business Owner Experience
- Analytics
- Effortless client information capture
- No hidden costs for online reservations
- QR and URL links as needed for all your marketing channels
Features
Host Experience
- Unlimited guests
- Unlimited host notifications (email, SMS)
- Online Portal – compatible on any device
- Analytics
Visitor Experience
- Anytime, Anywhere
- QR or URL
- Contactless, assisted, or self check-in
Tailored sign-in experience - Auto-fill using uverifyID app
- Customizable guest confirmation emails and SMS
Admin Experience
- Create online, reservation and onsite flows
- Consolidated guests data
- Cloud-based
- Historical guest analytics
- Questionnaire
- Video integration
- Customizable email templates
- Guest notes
- Multiple user roles
- Events
- Online Portal
Compliance and Security
- Data Privacy
- Host Data Ownership
- Notifications and alerts
- Visual identification
- Data retention policy
Trusted By People Around Us
Improve your process and your user experience
You can benefit from all our features and functionalities for free, whether you are an individual or a business user.